Can I keep my ERP provider?

Yes, where it is technically and contractually viable. Seintec runs infrastructure and continuity and coordinates windows, access and testing with the application maintainer.

Can I change provider without losing documentation?

Handover of inventory, documentation and credentials is agreed in writing, and data access is verified before the transition closes. Timings depend on your current contract.

What happens to backups during the change?

Existing backups are kept until the new policy is live and a restore has been tested. A backup is never removed simply because a newer one exists.

What falls outside a maintenance contract?

New hardware, licences, projects and third-party work usually sit outside. Seintec's proposal sets out scope and exclusions before signature.

Who handles an incident?

A team with a named contact. Standard cover runs Monday to Friday, 9am to 6pm, and 24/7 emergency cover applies when contracted, within the agreed scope.

How is a restore tested?

By restoring into a controlled environment and then checking access, applications, data and representative tasks. Without that check, a backup is only a file.

Cloud or on-premise server?

It depends on workload, licensing, concurrent users, latency, printing and integrations. Many companies end up hybrid for operational, not commercial, reasons.

Where is the data hosted?

On the contracted infrastructure. Where the solution includes Seintec's own data centre, data sits in its Sant Miquel de Balenyà facility; any third-party service involved is stated in the proposal.

Is this page a rating of Esolvo?

No. It records what their website published on 14/09/2026 to identify the subject of the comparison and sets it against Seintec's scope. It does not evaluate their service, contracts or quality.

IT provider comparison

Seintec vs Esolvo

We compare the services Esolvo publishes with the scope Seintec offers. This is not an audit of Esolvo and not a review of any contract.

Are you paying for support without knowing what is actually covered? Compare your current IT provider with a cloud and managed support platform built for continuity, and request a technical second opinion on servers, backups, security and support.

Request an IT second opinion Review my infrastructure

Comparison based on public information consulted on 14/09/2026. It is not an audit of the provider and not legal advice.

Figures published by Seintec

15+ years: of team experience running business infrastructure.
150+: business clients.
200+: cloud servers in production on our own platform.
24/7: emergency cover when the service is contracted.

Figures published by Seintec in 2026. They are not used to rate other companies.

Four areas under one accountable team

A comparison only works when the scope is clear. These are the areas Seintec runs for an SME.

Cloud and data centre

Private and hybrid cloud plus managed servers, using Seintec's own data centre in Sant Miquel de Balenyà when the contracted solution includes it.

Cybersecurity and continuity

Identity, endpoint and server protection, segmentation, encrypted backups and recovery testing with agreed RPO and RTO.

IT management and support

Inventory, monitoring, incident handling, compatible updates and remote or on-site support depending on cover and contract.

Infrastructure and connectivity

Servers, storage, corporate networking, business connectivity and phased projects with testing and documentation.

The real situation of an SME that already has a provider

When day-to-day work depends on servers, email, ERP, CRM, remote desktops, networking, backups and access, changing provider is not a price decision: it is a dependency decision. Put current cover in writing before comparing.

What exactly does the contract cover, and what is billed separately?
Who responds when an incident involves several suppliers at once?
When was a full restore last tested, and who ran it?
What happens to documentation, credentials and backups if you change provider?
Who coordinates the maintainers of your ERP, CRM or vertical software?

What Esolvo publishes

Summary of what was located on the website consulted on 14/09/2026. It is cited to identify the subject of the comparison; no content is reproduced and no quality judgement is made.

IT maintenance and digital transformation for SMEs.

Girona

Visit the company website

What Seintec offers

The operational scope Seintec delivers to SMEs and mid-sized companies, with responsibilities and limits set out in the proposal.

Private and hybrid cloud plus managed servers sized against real workloads.
Seintec's own data centre in Sant Miquel de Balenyà (Osona) when the contracted solution includes it.
Encrypted backups, monitoring and recovery testing with agreed RPO and RTO.
Layered cybersecurity: identity, MFA, endpoints, firewalls, segmentation and logging.
Remote and on-site support by cover level, standard hours Mon-Fri 9am-6pm and 24/7 emergencies when contracted.
Coordination with the ERP, CRM, vertical software, integrator or manufacturer you want to keep.

Comparison across verifiable criteria

Each row compares services with the same purpose. The left column records what is published; a missing mention does not mean the company lacks the service.

Criterion	Public information located for Esolvo	Seintec's published scope	What the SME should confirm
Maintenance and support	The website consulted publishes IT maintenance, user support and assistance (esolvo.es, 14/09/2026).	Managed maintenance with asset inventory, monitoring, incident handling and remote or on-site support within the contracted scope. Standard cover Monday to Friday, 9am to 6pm, plus 24/7 emergencies when contracted.	Hours covered, severity levels, response times in writing and contractual exclusions.
Cloud and servers	Not located on the page consulted (esolvo.es, 14/09/2026).	Private and hybrid cloud plus managed servers on Seintec's own platform, using its data centre in Sant Miquel de Balenyà (Osona) when the contracted solution includes it.	Actual workloads, licensing, concurrent users, latency, printing and where data resides.
Backup and recovery	Not located on the page consulted (esolvo.es, 14/09/2026).	Encrypted backups with agreed frequency, retention and location, result monitoring and restore tests available as a contracted service.	Agreed RPO and RTO, retention, who performs a restore and when the last full test ran.
Cybersecurity	Not located on the page consulted (esolvo.es, 14/09/2026).	Layers active under contract: identity and MFA, least privilege, endpoint and server protection, protected remote access, segmentation, monitoring and logging.	Which layers are live today, who reviews them and how an incident is handled.
Supplier coordination	The website consulted publishes infrastructure projects (esolvo.es, 14/09/2026).	A single Seintec contact coordinates infrastructure, continuity and the ERP, CRM, vertical software, integrator or manufacturer the company wants to keep.	Responsibilities in writing, escalation paths and who decides on a shared incident.
Migration and provider change	The website consulted publishes infrastructure projects (esolvo.es, 14/09/2026).	Phased migration with inventory, design, agreed change window, testing, documentation and rollback plan.	Change window, acceptance criteria and handover of documentation and credentials.
Coverage and scope	Published area: Girona (esolvo.es, 14/09/2026). SLA values are only compared when the website itself publishes them.	Coverage across Catalonia with remote and on-site support under contract; scope, timings and included services are set out in the proposal.	What sits inside and outside scope, travel, hour bundles and renewal terms.

Source for the middle column: esolvo.es website, consulted on 14/09/2026. Details may have changed since that date.

Where Seintec can fit

Common scenarios. They promise no specific outcome and are assessed case by case.

You want to keep your ERP provider

Seintec runs infrastructure, backup and security while the application maintainer stays in place, with written responsibilities.

You have a local server with no replacement plan

We assess whether to renew, virtualise or move it to cloud based on dependencies, licensing, latency and printing.

Backups exist but have never been tested

We review what is copied, where, how long it is kept, and test a representative restore.

You run several sites or remote work

Published desktops, protected remote access and corporate networking under one point of contact.

A six-step transition plan

An orderly transition does not start with a migration: it starts with an inventory.

1. Initial review

Current situation, business goals and priorities.

2. Inventory

Users, applications, networks, servers, contracts, licences and dependencies.

3. Architecture

Solution design and written split of responsibilities.

4. Testing

Backups, access and performance verified before anything moves.

5. Migration

Phased, with an agreed window and a rollback plan.

6. Operations

Validation, documentation and ongoing management.

Request a second opinion on your IT provider

A 30-minute initial commercial review of servers, backups, security and support. It is not a full technical audit.

Please do not send passwords, production configurations, contracts or confidential data through this form.

Frequently asked questions

Sources and method

The public website of Esolvo (esolvo.es) was reviewed on 14/09/2026 in the version accessible without registration. Only visible services are cited; no text, screenshots or graphic marks are reproduced. If you spot an inaccuracy, email info@seintec.net and we will review the page.

IT provider comparisons

Related Seintec services

Compare on evidence, not inertia

A 30-minute initial review is enough to map dependencies, backups and cover, and to decide with evidence whether anything should change.

Request a second opinion on your IT provider 936 940 176

Please do not send passwords, production configurations, contracts or confidential data through this form.