Management and support
Break free from fire-fighting mode and refocus on your business
We take care of the supervision, maintenance and continuous improvement of your entire technological environment —or just the areas you need—.
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What it is and when it fits
Seintec’s managed IT services outsource the operation of servers, workstations, network, backups and security. We work with proactive administration, continuous monitoring, periodic reporting and a comprehensive or modular model according to each company’s reality.
The starting point
Daily management consumes the time your business needs
Pending updates, recurring incidents, and deferred technical decisions. When IT operates in reactive mode, the cost is not just technical: it is management time, productivity, and opportunities.
- Recurring incidents that no one manages to resolve at the root
- Unpatched systems without a clear maintenance policy
- Unpredictable costs and invoices that appear when something fails
- Lack of visibility regarding the actual state of the platform
Our response
A managed service that adapts to your organisation
You decide whether to outsource the entire platform or only specific systems. We combine our catalogue of managed IT, cloud, cybersecurity, and infrastructure services to build a model tailored to your organisation, featuring AI-driven monitoring that detects anomalies and prevents failures before they impact the business.
Keep your infrastructure under control without spending your most valuable time on it. A multidisciplinary team monitors your systems, applies planned changes and proposes improvements while you concentrate on growing the company.
Use cases
How it is used in a company
Companies without an IT department
They delegate the entire operation and have a stable technical contact for decisions and incidents.
Internal teams needing reinforcement
We combine their business knowledge with administration, monitoring and specialist coverage.
Organisations with several sites
We unify systems, links, backups and support under one scope and one operating model.
Benefits
What you gain with Managed IT Services
Comprehensive or modular coverage
Comprehensive or modular coverage: outsource the entire platform or only the areas you wish to delegate.
Certified know-how
A multi-disciplinary team with experts in each technology and rapid responses.
24×7 operation with AI monitoring
Artificial intelligence detects anomalies and prevents failures before they impact your operations.
Reinforced security and continuity
We apply patches, perform backups, and ensure compliance with best practices.
Controlled and predictable costs
Replace unforeseen investments with a fixed fee that adapts to you.
High-performance hosting
Corporate websites and online shops on ultra-fast servers in our own datacenter.
What is included
Service capabilities
- Server administration
- Physical and virtual systems, on-premise or in our cloud.
- Patch management
- Scheduled windows and version control.
- Proactive monitoring
- Alerts and thresholds for critical systems.
- Backups
- Retention policy and verification of restorations.
- Periodic reports
- Availability, incidents, and improvement plan.
- Web hosting and e-commerce
- Servers optimised for your platform.
Real scope
What we do not promise without defining it with you
Defining the scope avoids surprises and makes it possible to compare proposals correctly.
- It is not a bag of hours: it is a recurring operation with scope, responsibilities and periodic review.
- It is not a closed package: it is defined after reviewing inventory, criticality, schedules and single points of failure.
- Response times and service level are agreed by contract before the operation begins.
Why Seintec
Results, not promises
- Own CPD in Spain: the infrastructure and those who manage it are the same team.
- Over 15 years managing critical environments for SMEs and large corporations.
- Direct dialogue with technicians, without intermediate layers.
Frequently Asked Questions
Common pre-engagement questions
- What does a managed IT service include?
- The scope is defined from the real inventory: servers, workstations, network, backups, monitoring, patching, reporting and support. It can cover the whole platform or only the areas you want to delegate.
- Do you work remotely or on-site?
- We combine both. Day-to-day work is resolved remotely with administration and monitoring tools; hardware, networking or physical facilities are handled on site when the contract includes it.
- Can you operate systems installed by another provider?
- Yes. We start with a technical review, document the current state and propose an orderly transition without rebuilding what already works correctly.
- How are response times agreed?
- They are defined by criticality and schedule within the service contract. Before starting, the scope, timings and periodic review model are put in writing.
Unsure about a technical term? Browse the IT Glossary
Related concepts: Patch management · Managed IT services · SLA
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Uninterrupted 24/7 technical support.
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Proactive supervision of computers, servers and systems to detect issues before they impact your business.
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We shield your business so it never stops.
View serviceLooking for IT maintenance for your company in Barcelona? See our IT maintenance service in Barcelona
Sectors where we apply it
Managed IT Services is part of the technological roadmap we deploy across these industries.
Next step
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