How is this different from managed services?

Outsourcing also covers planning, supplier management and technical leadership, not just operations.

Can we keep part of the in-house team?

Yes. A mixed model in which we complement existing staff is common.

How does the handover work?

With an initial phase of inventory, documentation and access before we take over operations.

Is there a dedicated contact?

Yes. The company has a technical lead who knows its environment and priorities.

Management and support

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Direct answer

What it is and when it fits

Seintec's IT outsourcing takes over all or part of the company's IT function — operations, support, suppliers, projects and technology planning — with a team that acts as an external IT department.

The starting point

Technical talent is scarce and projects won’t wait

Finding, hiring, and retaining cloud or cybersecurity profiles has become slow and expensive. Meanwhile, projects are delayed and internal teams become overloaded.

Lengthy recruitment processes for high-demand profiles
Workload peaks that do not justify permanent hiring
Dependency on a single person for critical systems
Fixed costs that are difficult to align with actual business activity

Our response

Senior talent that joins and delivers value from day one

You choose the scope, location —remote, on-site or hybrid— and level of control; everything is formalised in a clear SLA. We do not just provide talent: we monitor KPIs, train the team and refine processes.

Technological talent shortages hinder 8 out of 10 Spanish companies. We provide access to ready-to-act profiles, eliminating the pain of internal recruitment and the risk of running out of critical resources.

Use cases

How it is used in a company

Companies that do not want their own IT department

They get the full IT function without hiring or retaining technical staff.

When the in-house technician leaves

We ensure knowledge continuity and document the environment.

Supplier coordination

We bring carriers, vendors and developers under a single point of contact.

Benefits

What you gain with IT Outsourcing

Senior plug & play talent

Cloud, cybersecurity, infrastructure and development profiles ready from minute one.

Total contractual flexibility

You choose the scope, location and level of control, with a clear contract SLA.

Real cost optimisation

Replace fixed expenses and downtime with a fee tailored to your actual needs.

Continuous operational support

We monitor KPIs, train the team and refine processes month by month.

Increased focus on your core business

With the technical side covered, your internal team regains time to innovate and sell.

What is included

Service capabilities

Cloud profiles: Architecture, migration and operation.
Cybersecurity: Analysis, hardening and response.
Infrastructure: Systems, networking and virtualisation.
Development: Integrations and automation.
Mixed model: Remote, on-site or hybrid.
Defined SLA: Scope and commitments in writing.

Real scope

What we do not promise without defining it with you

Defining the scope avoids surprises and makes it possible to compare proposals correctly.

Scope can be full or partial and is defined in writing.
Investment decisions remain with the company; we prepare and justify them.
Service levels are agreed by contract before we start.

Why Seintec

Results, not promises

A team of over ten technicians with experience in critical environments.
Guaranteed continuity: if a profile changes, the knowledge remains at Seintec.
We can combine outsourcing with managed services and support under a single contract.

Frequently Asked Questions

Common pre-engagement questions

How is this different from managed services?: Outsourcing also covers planning, supplier management and technical leadership, not just operations.
Can we keep part of the in-house team?: Yes. A mixed model in which we complement existing staff is common.
How does the handover work?: With an initial phase of inventory, documentation and access before we take over operations.
Is there a dedicated contact?: Yes. The company has a technical lead who knows its environment and priorities.

Unsure about a technical term? Browse the IT Glossary

Related concepts: IT outsourcing

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Next step

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