Security and continuity
Microsoft 365 backup for businesses
Microsoft is responsible for the platform's availability. You are responsible for the long-term protection of your data. We manage it.
Request backup reviewThe starting point
The recycle bin is not a recovery strategy
Microsoft 365 includes recycle bins, versions, and limited retentions, designed for specific errors and short timeframes. They are not designed to recover the complete mailbox of an employee who left eight months ago, to return a document library to its state before an incident, or to preserve information for years for contractual reasons.
- Accidental deletions detected weeks later.
- Deleted accounts that take the user's mailbox and files with them.
- Ransomware that encrypts documents synchronised with OneDrive or SharePoint.
- Native retention periods that are insufficient for legal or contractual requirements.
- Complicated and slow partial restorations without appropriate tools.
- Absence of a backup outside the platform itself.
Our response
An independent, verified and recoverable backup
We configure periodic backups of the tenant data to an external repository, with the retention period agreed by the company. The backup is independent of the platform, allows for the recovery of anything from a single email or file to the complete content of a user or a site, and is monitored just like the rest of the backups we manage.
Company emails, documents, and conversations live in Microsoft 365. An accidental deletion, a decommissioned user, a poorly resolved synchronisation, or ransomware encrypting synchronised files can make critical information disappear beyond the platform's retention periods.
Benefits
What you gain with Microsoft 365 backup
Data outside the platform
The backup resides in an independent repository, so that a problem in the tenant does not affect the backup.
Granular recovery
We restore everything from a specific message or document to a complete mailbox or site.
Tailored retention
We define retention periods based on the legal, contractual, and operational requirements of the company.
Ransomware protection
Having copies from before the incident allows for a return to a clean state of the affected files.
Leavers without data loss
A user's information remains available even if their licence is released or their account is deleted.
Supervision included
We monitor the status of the backups, resolve failures, and perform restoration tests.
How we work
From silent risk to verified backup
- 01
1. Tenant analysis
We identify users, mailboxes, sites, and Teams groups, and determine which information is truly critical.
- 02
2. Backup policy
We agree on frequency, scope, and retention according to business and regulatory requirements.
- 03
3. Deployment
We connect the backup service to the tenant and execute the first full protection.
- 04
4. Verification
We check the jobs and perform restoration tests on real cases.
- 05
5. Operation
Continuous monitoring, incident review, and scope adjustment as the organisation grows.
What is included
Service capabilities
- Exchange Online
- User mailboxes, shared mailboxes, folders, and individual items.
- OneDrive
- Individual user files, featuring version history and selective recovery.
- SharePoint
- Document libraries, lists, and the organisation's site structure.
- Teams
- Team content based on the scope technically supported by the platform.
- Configurable retention
- Retention periods adapted to legal and contractual requirements.
- Granular restoration
- Recovery of a single item, a full user, or a site.
- Encryption
- Data encrypted in transit and at rest within the backup repository.
- Reporting
- Job status, incidents, and evidence of the tests performed.
Why Seintec
Results, not promises
- We manage the backup with the same criteria and supervision as the rest of your backups.
- We test restorations: a backup that has never been tested is not a recovery strategy.
- We integrate Microsoft 365 protection into your global continuity plan.
- The same team manages both the tenant and its backup, which accelerates any recovery process.
Frequently Asked Questions
Common pre-engagement questions
- Does Microsoft not already back up Microsoft 365?
- Microsoft ensures service availability and offers recycle bins, versioning, and limited retention. The shared responsibility model dictates that data protection against deletions, errors, or prolonged incidents is the customer's responsibility.
- Where are the backups stored?
- In a repository independent of the tenant. When the project requires it, the backup can be hosted in our datacenter in the province of Barcelona.
- How long does it take to recover an email or a document?
- Recoveries of specific items are usually resolved in minutes. Mass restorations, such as a complete mailbox or a site, depend on the volume of data.
- Can this be contracted without you managing the entire tenant?
- Yes. The backup can be contracted independently, although protection is more comprehensive when we also manage identities, devices, and email security.
Unsure about a technical term? Browse the IT Glossary
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Review your Microsoft 365 backup strategy
We verify what is currently being protected, what is being left out, and how long it would actually take you to recover it.