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Solutions

IT solutions for specific business needs

Every solution starts from a real problem faced by management or an IT manager, and explains which architecture solves it, which Seintec services are involved and how it is deployed without stopping day-to-day operations.

Solutions group several services around one need: keeping an ERP available, working outside the office securely, recovering after an incident or connecting multiple sites. If you are looking for the technical detail of a single service, the services catalogue describes the scope, operation and support of each one.

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How to decide where to start

Start from the problem, not from the technology

Every solution on this page begins with a specific situation: an ERP that slows to a crawl at month end, a site that loses its connection, backups nobody has verified, a virtualisation contract whose price keeps rising, or a team that needs to work away from the office without exposing the network. Naming the problem first avoids buying product before understanding what has to be fixed, which is the usual origin of infrastructure that is expensive and hard to maintain.

Inventory and measurement before any decision

Before proposing a change we look at what exists: servers and their real consumption, operating systems and versions, licences, communication lines, backups and their results, remote access and the dependencies between applications. That inventory has value in itself, because it exposes reserved capacity nobody uses, unpatched machines and the points where the business stops if a single component fails. The decision that follows rests on data from the environment rather than on assumptions.

Phased change with a way back

Projects are planned in phases with an agreed window, a defined start-up order and a rollback plan should anything behave unexpectedly. Work begins with a pilot group or a single site, the standard that works is documented, and it is then replicated elsewhere. Investment is staged and each step is tackled with a configuration already proven in production, instead of a simultaneous rollout that cannot be reversed.

Ongoing operation and review

A solution is finished when it is being operated: monitoring of services and resources, updates, access management, backups with agreed retention and restore tests with measured timings. Periodic reviews cover unpatched machines, accounts without multi-factor authentication, backup results and incidents in the period, each with an action and a date. Without that part, any improvement degrades within a few months.

Frequently asked questions about these solutions

What is the difference between a solution and a service?
A service describes a single capability — backup, support, cybersecurity, connectivity. A solution combines several services to resolve a complete business situation, with a defined order of work and clear objectives. It is common to arrive through the solution and then contract only the services that are missing, because part of the environment is already covered.
Does everything have to change at once?
No, and it is rarely advisable. The usual route is to tidy up whatever causes the most incidents or the most risk, document it and move on from there. Many projects start with backup and recovery, because they are the safety net for everything else, and continue with connectivity, servers or workstations depending on what weighs most day to day.
Can part of the current infrastructure be kept?
Yes. Hybrid environments are common: on-premises servers alongside managed cloud infrastructure while the hardware is written down, or while a specific application cannot be moved. What matters is that the coexistence is designed, with consistent networking, backup and access on both sides, rather than being the by-product of a half-finished migration.
How are scope and cost agreed?
Through a prior review of the environment and a proposal setting out what is included, what is not, the intervention windows and the contact channels. Scope is written into the service contract so that it does not rest on habit. If the review turns up something better dealt with first, it is flagged separately so the company can decide the order.