Continuity
Business continuity
Defining which processes cannot stop, how long each one can be out of service and which infrastructure and procedures support that.
The starting point
Continuity is not bought, it is designed. Before discussing technology you need to know which processes sustain invoicing and production, and what each hour of downtime costs the business.
What we usually find
- Nobody has written down how long each application can be down.
- Backups exist, but there is no tested recovery procedure.
- Recovery depends on one person who knows the environment.
- Tests are postponed because something more urgent always comes up.
Which companies it fits
Industrial, logistics or service companies where prolonged downtime directly affects customers, production or compliance.
We analyse critical processes, dependencies and current recovery times against what the business actually needs.
Request a continuity reviewWhat the solution includes
Critical process analysis
Which applications support each process and in what order they must come back.
Agreed RTO and RPO
Time and data-loss objectives agreed in writing, with the measures that make them achievable.
Standby infrastructure
Replication, off-site backup or an alternative environment in our datacenter, depending on the objective.
Testing and documentation
Periodic drills with a results report and the adjustments applied.
How it is deployed
- 1Interviews with management and area leads.
- 2Classification of applications by criticality.
- 3Design of the standby architecture and procedures.
- 4Real recovery test and plan adjustment.
- 5Periodic review when applications or processes change.
Frequently asked questions
- What is the difference between backup and continuity?
- Backup lets you recover data; continuity defines how quickly and in what order the business resumes, with the resources needed to achieve it.
- What are RTO and RPO?
- RTO is the maximum acceptable time to restore a service and RPO the maximum amount of information that may be lost, measured in time.
- How often should it be tested?
- It depends on criticality and on environment changes; a frequency is agreed and every test is documented.
- Do you guarantee there will be no downtime?
- No. We agree objectives, measures and tests; no serious provider guarantees the complete absence of incidents.
Request a continuity review
We analyse critical processes, dependencies and current recovery times against what the business actually needs.
Request a continuity review