Security and continuity
24x7 SOC and MDR for businesses
We monitor, analyse and respond. We do not deliver an alert dashboard: we deliver technical decisions and actions on your infrastructure.
Request security assessmentThe starting point
An alert without anyone to interpret it protects no one
Many companies already generate security signals: the antivirus warns, the firewall logs traffic, Microsoft 365 detects anomalous access. The problem is that these signals arrive dispersed, without context and with no one to review them continuously. When an incident occurs in the early hours or at the weekend, the difference between a scare and a shutdown of several days is the time that passes until someone acts.
- Alerts scattered across multiple consoles that no one reviews systematically.
- Lack of visibility over compromised access and identities.
- Delayed detection of lateral movement within the network.
- Lack of containment and escalation procedures.
- Out-of-hours incidents with no one on call.
- Difficulty reconstructing events following an incident.
- Client, insurance, or regulatory requirements demanding continuous monitoring.
Our response
Detection, analysis, and response backed by a dedicated team
The service collects telemetry from systems within the scope —endpoints, servers, firewalls, cloud platforms, and identities—, correlates it, and generates detections. When a detection is relevant, the technical team analyses it, filters out the noise, determines the scope, and executes or coordinates the response: isolating a device, blocking an account, cutting off a communication, or escalating to the client's representative according to the agreed procedure. Each action is recorded and reported periodically.
Detecting an attack no longer depends solely on having antivirus. It depends on collecting signals from the correct systems, correlating them and having someone capable of deciding and acting when something relevant appears, including outside office hours.
Benefits
What you gain with Managed SOC and MDR
Continuous monitoring
24x7 coverage of the included systems, with technical on-call support for critical out-of-hours incidents.
Less noise, more signal
The team filters false positives and only escalates what truly requires a decision from the client.
Response, not just notification
Containment across endpoints, accounts, and communications according to the procedure agreed with the company.
Unified vision
Endpoints, servers, network, cloud, and identities analysed as a whole, not separately.
Evidence and traceability
Log of detections, analysis, and actions, useful for audits, insurance, and client requirements.
Integration with your infrastructure
Whoever monitors knows your network, your servers, and your backups, which accelerates any response.
How we work
From the noise of alerts to a detection and response service
- 01
1. Scope and sources
We define which systems are incorporated into the service: endpoints, servers, firewalls, cloud and identities.
- 02
2. Deployment and telemetry
We install the necessary agents and connect the event sources, adjusting the collection to each environment.
- 03
3. Detection tuning
We adapt rules and thresholds to the company's real operations to reduce false positives.
- 04
4. Response procedure
We agree on what Seintec can do autonomously, what is escalated, to whom and within what timeframes.
- 05
5. Operation and improvement
Continuous monitoring, incident analysis, periodic reports and adjustments based on lessons learned.
What is included
Service capabilities
- Endpoint monitoring
- EDR/XDR telemetry across workstations and servers: processes, persistence, behaviour and ransomware.
- Identity security
- Detection of anomalous access, suspicious authentications and privilege changes in Microsoft 365 and Entra ID.
- Network and perimeter events
- Analysis of firewall logs, VPN and communications towards known malicious destinations.
- Correlation and analysis
- Linking events across different sources to identify attack chains, rather than isolated incidents.
- Containment
- Isolation of devices, account blocking and termination of communications according to the agreed procedure.
- Escalation and communication
- Defined channel with the client's managers, featuring clear severity criteria and deadlines.
- Reporting
- Periodic reports including detections, actions taken, trends and improvement recommendations.
- Coordinated recovery
- When the incident requires it, the response is coordinated with backup, disaster recovery and systems.
Why Seintec
Results, not promises
- The same team that monitors also knows and operates the infrastructure, which reduces response time.
- We define in writing what is detected, what is responded to and what is escalated: no generic promises.
- We adjust detections to the actual operations of each company to avoid alert fatigue.
- The response can be supported by backups and recovery plans managed by us.
Frequently Asked Questions
Common pre-engagement questions
- What is the difference between SOC, MDR, EDR, XDR and SIEM?
- EDR is the technology that monitors endpoints; XDR extends that visibility to more sources (network, cloud, identities); SIEM centralises and correlates logs; SOC is the human team and procedures that analyse all of this; and MDR is the managed service that, in addition to detection, provides a response. Seintec provides the managed service supported by these technologies.
- Does the service act independently on our systems?
- Only within the scope agreed upon in writing. It is common to authorise immediate containment actions (isolating a device, blocking an account) and escalate all other decisions to the client's manager.
- Is it suitable for medium-sized companies or only for large organisations?
- The scope is dimensioned by the number of endpoints, servers and sources included, so that a medium-sized company can have detection and response without setting up its own security team.
- Does it cover the requirements of our clients or our insurance?
- The service provides continuous monitoring, documented procedures and evidence of action, which are the elements usually requested. The final assessment of compliance always rests with the entity requiring it.
Unsure about a technical term? Browse the IT Glossary
Related services
Cybersecurity
We shield your business so it never stops.
View serviceEndpoint Antivirus
Professional protection for computers and servers, managed and monitored by Seintec.
View serviceBackup
Back up your data in the cloud privately and securely.
View serviceDisaster Recovery
Data accessible in less than 4 hours.
View serviceNext step
Request a security assessment
We review what is currently being monitored in your company, what is left out and what would be needed to detect and contain an incident in time.