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Bilbao · province of Bizkaia

IT for hotels and restaurants in Bilbao

Keep your reception, bookings, EPOS, guest WiFi, and payments running every day at your hotel, accommodation, or restaurant in Bilbao.

In a capital city like Bilbao, hotels and restaurants serve a mix of business, tourism, and event clients all year round. This requires a network that can handle peak occupancy and booking and payment systems that never stop.

In a hotel or a restaurant, the internet stopped being just for browsing a long time ago: the POS, card terminals, orders, reservations, the PMS, cameras, telephony and guest Wi-Fi all run on the network. We design and manage that entire infrastructure — primary and backup connectivity, firewall, segmented network, professional Wi-Fi, cloud, backups and support — so service keeps running even when a link or a device fails.

What this type of business usually needs

  • Stable guest WiFi, separate from the management network
  • Backup connectivity for bookings, payments, and EPOS
  • Hotel and restaurant management software that's always available
  • Protection against fraud and attacks targeting payment data

How we work with businesses in Bilbao

We work with companies in Bilbao and the rest of the province of Bizkaia through our own team: remote support for most incidents and on-site visits when agreed in the proposal. Cloud infrastructure is hosted in our own datacenter in Sant Miquel de Balenyà (Osona). We do not have an office in Bilbao.

How we get started

  1. 1. Initial conversation

    You tell us how you work, what applications you use, and what problems you're facing.

  2. 2. Technical review

    We review your equipment, network, servers, access controls, and backups to identify weak points.

  3. 3. Proposal

    We provide a concrete plan with a clear scope and priorities.

Frequently Asked Questions

Can you separate the guest WiFi from the hotel's network?

Yes. We segment the network so that guest WiFi cannot access the reception, EPOS, or servers.

What happens if the fibre connection goes down during the high season?

We propose a backup connection, such as a second line or satellite connectivity, which activates if the primary one fails.

Can you host our hotel management software?

If the vendor allows it, yes, on a cloud server in our data centre with managed backups.

Do you provide services to businesses in Bilbao?

Yes. We work with remote support and, when needed, on-site visits agreed in Bilbao. The scope is defined in the proposal.

Is your business in Bilbao?

Tell us about your situation, and we'll suggest the first step for your business in Bilbao.

Speak with a specialist