Google Cloud outage in London leaves Revolut without payments for over six hours: Seintec services running normally
An incident in Google Cloud’s europe-west2 (London) region disrupted services at Revolut and other European companies on 20 October. All Seintec services ran normally: its infrastructure is hosted in its own private data centre.
News summary
According to El Mundo, on Tuesday 20 October 2026 Revolut suffered a global outage of part of its services caused by a Google Cloud failure. The incident began at around 10:00 (Spanish time) and the neobank did not declare it resolved until after 19:30. Customers were unable to use the app, and card payments and cash withdrawals were also affected.
Google reported intermittent network errors and disruptions across several of its cloud services in Europe, located in its London data centre (europe-west2). Other companies such as Halifax, Sky, HSBC and Lloyds Bank also experienced problems. Revolut stated that its customers’ money and data were safe at all times.
Throughout the incident, all Seintec services ran normally. All of Seintec’s infrastructure is hosted in its private data centre in Sant Miquel de Balenyà (Osona, Barcelona), with no dependence on Google’s public cloud, so our clients’ servers, backups and services were not affected.
As the article itself notes, the outage highlights how many digital services depend on a handful of cloud infrastructure providers. For a business, the useful question is not just which provider it uses, but where its critical systems are hosted and what happens if that region fails for hours.
Source: El Mundo — 20 October 2026
Frequently Asked Questions
- Were Seintec services affected?
- No. All Seintec services ran normally, because its infrastructure is hosted in its private data centre and does not depend on the affected Google Cloud region.
- Which Google Cloud region failed?
- According to Google’s status page, as cited by El Mundo, the incident affected the London data centre, identified as europe-west2.
Concepts mentioned in this article: Cloud · Public cloud · Data centre · Backup
If your operations depend on a public cloud, someone else’s outage can bring you to a halt. At Seintec we host your servers in our private data centre and help you reduce dependencies. Talk to our team.
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