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Managed cloud for professional practices

Cloud server for accounting firms and advisory practices

The cloud service includes a firewall, backups, monitoring and 24/7 technical support. We review software, licences, concurrent users and printers before migrating your practice server.

  • Own data centre in Sant Miquel de Balenyà (Osona, Barcelona)
  • Server and backups off the premises
  • Administration within the agreed scope
  • Resources you can scale without replacing the box

What we actually do

We review the firm's current server, its applications and the number of users, then propose a cloud environment sized for that workload. The migration is planned with the firm and the infrastructure is administered by Seintec within the agreed scope.

The practice software remains the vendor's responsibility: Seintec looks after the infrastructure, the operating system, security and backups, and coordinates with the software supplier when needed.

Practice software

Sage, a3 and AHORA ERP, case by case

Before proposing a migration we check the software version, the manufacturer's requirements, the licences, the database, the integrations and the printers. We do not claim universal compatibility.

  • Sage 50, Sage 100 and Sage Despachos.
  • a3ERP and a3ASESOR, from Wolters Kluwer.
  • AHORA ERP and AHORA Freeware.

Seintec is not a partner, reseller or certified distributor of these products. Functional configuration, licences, updates and application support remain with the software manufacturer or supplier, unless expressly contracted.

Scope of service

What is included and what is contracted separately

The cloud service includes a firewall, backups, monitoring and 24/7 technical support. The proposal specifies CPU, RAM, disk, connectivity, users, access and applications; backup frequency and retention, tests and recovery objectives. Licences, functional application support, migration and advanced recovery are scoped in writing.

Included in the service

  • Cloud server sized for the firm's project
  • The cloud service includes a firewall, backups, monitoring and 24/7 technical support.
  • Infrastructure administration, monitoring and 24/7 technical support are included; operating system and application responsibilities are specified in the proposal.
  • The proposal specifies CPU, RAM, disk, connectivity, users, access and applications; backup frequency and retention, tests and recovery objectives. Licences, functional application support, migration and advanced recovery are scoped in writing.

Contracted separately

  • Functional application support and user training
  • Resource upgrades
  • Site-to-site connectivity, remote access or VPN
  • Advanced firewall and extended monitoring
  • Advanced disaster recovery plans

Licences, functional application support, migration and advanced disaster recovery are scoped per project; they do not replace the services included in cloud.

Request a cloud server proposal

Performance and sizing

How we work out the resources your firm needs

There is no one configuration that fits every firm. Resources are calculated from actual use, not from a generic average.

Concurrent users

How many people connect at the same time, not just headcount.

Applications

Program, version and add-ons running on the server.

Database

Engine and current size, including expected growth.

Storage

Space in use, history and expected growth.

We describe high-performance infrastructure and resources sized to actual use — not guaranteed performance.

Security and continuity

Where the data sits and how it is protected

The infrastructure is hosted in Seintec's own data centre in Sant Miquel de Balenyà (Osona, Barcelona) and administered from there.

  • Access control to the environments, with users and permissions set by the firm
  • Managed backups, in line with the agreed policy
  • Recovery of systems and data according to the agreed architecture and plans
  • Access from the office, from home or from other sites, according to the contracted architecture

Backups, recovery and testing are part of the scope agreed with each firm: no generic frequencies or recovery times are published.

How the migration is organised

  1. 01

    Inventory

    Server, programs, versions, licences, users, printers and integrations.

  2. 02

    Compatibility

    The software manufacturer's requirements are reviewed before anything is proposed.

  3. 03

    Proposal

    Resources, service scope and separation of responsibilities in writing.

  4. 04

    Initial backup

    A full copy of the environment before anything moves.

  5. 05

    Planned migration

    The window is agreed with the firm; it depends on the application and the server's state.

  6. 06

    Validation

    Users check programs, printers and integrations.

  7. 07

    Go live

    The environment enters service and is administered within scope.

Next step

Let's review your firm's server

Tell us which program you use, how many users connect and which server you have today. With that we prepare a cloud server proposal without committing you to anything.