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Accounting and advisory firms

Cloud hosting for accounting and tax advisory firms

Your business software, hosted by Seintec. Your trusted software partner stays.

We assess how to host your firm's applications on infrastructure managed by Seintec. Your current partner can keep maintaining the software, its functional updates and custom developments, while we coordinate the infrastructure, access and protection of the environment with them.

  • Our own data centre
  • Coordination with your software partner
  • Remote working and continuity

Standard support runs Monday to Friday, 9:00 to 18:00 (CET). A 24/7 emergency service is available when contracted. Support is normally delivered in Spanish and Catalan.

Your software, your partner and managed infrastructure

Many gestorías — Spanish firms providing administrative, tax, accounting and payroll services — work well with the company that knows their software and do not want to lose that relationship. Seintec's proposal separates responsibilities: we manage the infrastructure, operating system, remote access and backups, while your partner keeps configuring the application, applying functional updates and maintaining custom developments.

Keep whoever knows your software

The maintainer can keep working through named accounts, strong authentication, least-privilege permissions and agreed intervention windows. The final split is documented before any migration.

One point of contact to coordinate

A Seintec contact coordinates the infrastructure and the incidents that involve several suppliers. They do not take over functional maintenance of the software or fix vendor defects.

“Who do I call if the software is slow?”

Seintec reviews the infrastructure side — resources, network, sessions, storage — and, when the diagnosis points to the application, coordinates the analysis with the maintainer, within the contracted service.

Feasibility depends on the product, version, licensing and the conditions set by the vendor and by your current partner.

Sage, AHORA Freeware / AHORA ERP, a3 Software and Odoo

Before discussing hosting we need the exact product, version, deployment model and licensing and support conditions. Some products and models only allow specific deployment scenarios, and some vendor cloud services cannot be moved to a virtual machine.

Hosting for compatible Sage installations

Knowing that a firm “uses Sage” is not enough: we check the exact product, version, contracted model and vendor requirements, which in some cases mandate specific deployment scenarios. Only then can we say whether the installation can be hosted with us.

We assess your AHORA Freeware / AHORA ERP installation

We review edition and version, database engine and size, reporting components, customisations and integrations together with the maintainer. “Freeware” refers to the product licence model: hosting, Windows Server, remote access, the database engine and support are not free because of it.

a3 Software · Wolters Kluwer: installed and SaaS

We distinguish installed products such as a3ASESOR or a3ERP, which can be assessed for hosting, from the vendor's online services such as a3innuva or a3doc Cloud, which are delivered from their own platform. Not every a3 product uses the same database engine or requirements.

Odoo: self-hosted, Odoo.sh and Odoo Online

We review the edition in use (Community or Enterprise), the version, installed modules and custom developments, and the PostgreSQL database. A self-managed installation can be assessed for hosting on our infrastructure; the vendor's own online services are delivered from their platform. Odoo licensing and support conditions remain with the vendor or your partner.

Mixed environments

Applications hosted with Seintec often coexist with vendor SaaS and with email or document services elsewhere. Each service keeps its own location and contract; what we do is organise access, identity, devices and backups across the whole environment.

Not sure whether your software can be hosted by Seintec? Tell us what you use and we will review the requirements with you before proposing any change.

Subject to the product version, licensing and vendor support requirements. Seintec does not claim any vendor accreditation.

What Seintec's managed cloud provides

Infrastructure is designed around how your firm works: concurrent users, applications, data volume and resource-intensive processes. Specific features are set out in the proposal.

Office and remote working

Access to applications from authorised locations through remote desktop or published applications where compatible. Profiles, printing, exports, certificates and local devices are tested; not every application behaves the same way remotely.

Sized performance

CPU, memory, storage and latency are matched to measured usage, separating licensed users from concurrent sessions and allowing for batch calculations, long reports, imports and database growth.

Automated, supervised backups

We agree what is backed up (databases and related files, documents, configurations), how often and for how long, with alerts and job checks. A machine snapshot is not the same as an application-consistent backup.

Planned recovery

RPO expresses how much data can be lost in the agreed scenario and RTO the target recovery time. Both are defined in the proposal and validated through tests; in multi-company environments, restoring one database can affect other processes and is coordinated with the maintainer.

Layered security

Identity and strong authentication, protected remote access (never RDP exposed directly to the internet), segmentation and permissions, server and endpoint protection, compatible patching, logging and monitoring. Each layer is contracted within the agreed scope.

Our own data centre

The contracted infrastructure is managed directly by Seintec from its own data centre in the province of Barcelona. Third-party and SaaS services keep their own location and conditions.

Who does what: Seintec and your software maintainer

This is the usual proposed split. It is finalised per environment before migrating, including database engine duties, consistent backups and schema changes.

AreaProposed responsibility
Cloud infrastructure, network and resourcesSeintec, within the contracted service.
Operating system and remote accessSeintec, within the agreed scope.
Environment backups and technical recoverySeintec; the software partner validates functional consistency where relevant.
Software configuration, functional and tax updatesSoftware maintainer, under their own contract.
Custom developments, connectors and software changesThe supplier responsible for those solutions.
Performance or incidents affecting both application and infrastructureJoint diagnosis between Seintec and the maintainer.
Work validation, priorities and permissionsThe firm, supported by both suppliers.

Maintainer access uses named accounts, least-privilege permissions, traceability and agreed intervention windows. Shared administrator accounts are not used.

How the migration is approached

Five steps agreed with the firm and with the software maintainer. Change windows are agreed and representative tasks are tested before the environment is accepted.

    1. Inventory and feasibility

    Products, versions, licensing, databases, integrations, concurrent users and vendor requirements.

    2. Design and task split

    Sizing, access, backups, security and a responsibility table agreed with every supplier involved.

    3. Preparation and testing

    Prepared environment and functional tests in test mode: concurrent access, reports, printing, permissions and integrations. No real tax filings or live operations are performed.

    4. Agreed switchover and validation

    Agreed window, data migration and validation by the firm and the maintainer, with a rollback plan and a decision on data created during the change.

    5. Follow-up and continuity

    Backup and performance monitoring, capacity adjustments and a contact point for the infrastructure.

We do not advertise zero-downtime migrations or fixed timescales before assessing the environment.

Frequently asked questions

Can we keep the company that maintains our software?
That is the proposal: the maintainer keeps their contract and their responsibilities over the software, while Seintec manages the infrastructure and coordinates technical access. Feasibility depends on the product, version, licensing and the conditions set by the vendor and your partner.
Can you host our Sage, AHORA, a3 or Odoo?
We need the exact product and version. Installed applications can be assessed for hosting; the vendor's SaaS services run on their own platform and cannot be moved to a Seintec virtual machine.
Do we have to change ERP?
We are not proposing a software change. The aim is to assess whether your compatible environment can be hosted while keeping developments and integrations. If a component is not viable, we say so before proposing anything.
What happens to our custom developments and integrations?
They are inventoried, their requirements are reviewed with the maintainer and they are tested before the switchover. Developments and connectors remain the responsibility of whoever maintains them.
Who installs software updates?
The party agreed for the software, usually the maintainer, coordinating the window and infrastructure requirements with Seintec.
Will the team be able to work remotely?
Remote access is provided from authorised locations with strong authentication. Devices, printing, certificates and integrations are checked first, because not every application supports every scenario.
What is backed up and how is it restored?
Scope, frequency and retention are agreed in the proposal, with job monitoring and restore tests. Functional validation of a restore is carried out with the software maintainer.
Where will our data be hosted?
On the specific infrastructure described in the proposal, in our own data centre in the province of Barcelona. Any SaaS services and subprocessors you use keep their own location and contractual terms.
Who handles an incident?
Seintec handles the contracted infrastructure and coordinates with the maintainer when the cause lies in the application. Standard support runs Monday to Friday, 9:00 to 18:00; 24/7 emergency support requires that service to be contracted.
What information do you need to quote?
Product and version if you know it, how many people work at the same time, current hosting, relevant integrations and what you want to achieve. You do not need to know the version to get in touch.