Cybersecurity · Managed Backup
A robust backup strategy is the last line of defence against a cyberattack. We apply the 3-2-1-1-0 rule: three copies, on two different media, with one offsite, one of which is immutable or offline, and zero verification errors.
An immutable backup is one that, once created, cannot be modified or deleted for a predefined retention period. This feature is crucial for protecting data against ransomware, as cybercriminals will be unable to encrypt or erase your backup copies, ensuring you always have a clean version of your data to recover your business.
The 3-2-1-1-0 rule is the gold standard for comprehensive data protection. It involves keeping 3 copies of your data (the original and two backups) on 2 different media types to prevent simultaneous failures. One of these copies must be located offsite. The new addition is the '1-0': one copy must be immutable or offline (air-gapped), and the system must guarantee 0 errors in integrity checks and restorability tests.
Who it's for
This service is essential for any organisation that considers its data a critical asset. If data loss from a cyberattack, human error, or hardware failure would halt your operations, you need a backup strategy that goes beyond a simple daily backup.
We cater to businesses seeking a genuine guarantee of recoverability, active protection against ransomware, and compliance with data protection regulations that demand robust contingency plans.
Our Value
At Seintec, we don't separate infrastructure from its protection. As the managers of your systems, whether in our own data centre in Sant Miquel de Balenyà (Osona) or in the cloud, we have an in-depth understanding of your environment. This allows us to design and implement the most effective backup strategy.
Our in-house technical team, with over 15 years of experience, handles the entire process without intermediaries. You have a single point of contact and clear accountability, avoiding the typical finger-pointing between hardware, software, and service providers in the event of an incident.
The Service
Our managed backup service goes beyond simply running tasks. We offer a comprehensive solution:
Shared Responsibility Model
Data protection is a team effort. We clearly define responsibilities to ensure the strategy works.
Scope of Service
Our service focuses on the management, monitoring, and verification of your backup strategy. Our proposal always details the exact scope, but as a general rule, the service does not include:
The cost of backup hardware or software licences, unless procured as part of a bundled service.
The cost of cloud storage or storage in our data centre, which is billed based on consumption.
The execution of a full disaster recovery plan, which is a separate 'Disaster Recovery' service.
The recovery of files accidentally deleted by a user if the request is made outside the defined retention windows.
We start with a free ICT review or an in-depth audit (which is chargeable but deductible from the project cost) to assess your infrastructure, current backup policies, and business needs (RPO/RTO).
We present you with a bespoke technical and operational solution that meets the 3-2-1-1-0 rule, defining media, offsite location, immutability technology, and a verification plan.
Our technical team deploys the hardware and software solution, configures the backup jobs, and sets up monitoring and alert systems.
We handle daily operations, verify backup integrity, and perform regular, documented restoration tests to ensure we meet the 'zero error' target.
Although useful for quick recoveries, snapshots do not replace a robust backup. They are dependent on the original system and do not protect against storage failures or attacks that corrupt the primary volume.
| Feature | Snapshot | Backup |
|---|---|---|
| Purpose | Very short-term operational recovery (minutes/hours). | Disaster recovery, long-term retention, and data protection. |
| Dependency | Dependent on the source storage system. If the original is corrupted, the snapshot may be useless. | An independent, self-contained file stored on a separate system. |
| Retention | Short-term. Accumulating many snapshots degrades the performance of the source system. | Long-term and flexible. Allows data to be archived for months or years without impacting production. |
| Ransomware Protection | Low. If ransomware encrypts the storage volume, it can also affect the snapshots. | High. Being separate, and potentially immutable and offline, it is the primary defence. |
It means that once the backup data has been written, it cannot be altered or deleted until its retention policy expires. Neither a privileged administrator nor an attacker can modify it, which protects its integrity from malicious encryption or accidental deletion.
Yes. A backup hosted in a cloud region that is geographically separate from your production environment is considered 'offsite'. Furthermore, major cloud providers offer storage with immutability policies (Object Lock) that we can manage to meet this requirement of the 3-2-1-1-0 rule.
It's not enough to just confirm that a backup job has completed. Our service includes periodic tests to restore files, databases, or entire virtual machines in an isolated environment to verify that the data is consistent and recoverable. This process is automated and documented.
This service ensures your backups are valid and recoverable. A 'Disaster Recovery' (DR) service goes a step further: it plans and automates the process of bringing up your entire ICT infrastructure at a secondary location using those backups, minimising downtime to minutes.
The first step is our free ICT review. We analyse your data volume, criticality, and current systems to propose a phased strategy tailored to your budget and priorities. From there, we can conduct an in-depth audit if necessary.
RPO (Recovery Point Objective) is the maximum amount of data a business can afford to lose, which defines the backup frequency (e.g., hourly, daily). RTO (Recovery Time Objective) is the maximum time a system can be down, which defines how quickly we must be able to restore it. These are key metrics you help us define to design your solution.
Next step
Don't wait for an incident to find out. 90% of businesses that lose their data without a recovery plan fail within a year. Contact our team for an initial, free review of your backup system.
