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Servers & Cloud

Managed SQL Servers for Your ERP and Applications

We host and manage the Microsoft SQL Server databases for your critical applications. We handle performance, security, backups, and maintenance, so your IT infrastructure becomes a business driver, not a bottleneck.

  • ERP-Optimised Performance
  • Managed Licensing
  • Consistent Backups
  • Version Migration & Upgrades

What is a Managed SQL Server Service?

It is a hosting and management service where Seintec takes full responsibility for the operation of your Microsoft SQL Server databases. Unlike a basic server, we handle configuration, infrastructure-level performance optimisation, security, maintenance, and backups to ensure your database is always available and performs optimally.

This service is designed for businesses whose key applications, such as an ERP or custom software, rely on an SQL Server database and require guaranteed performance and availability. It's the ideal solution if you don't have a dedicated database administrator (DBA) or prefer to outsource the management of this critical infrastructure.

Ideal Customer

Perfect for Businesses with Critical Applications

Our managed SQL Server service is designed for organisations that need guaranteed performance and availability for their databases but prefer to outsource their administration. Common use cases include:

  • Hosting the database for an ERP (like Sage 200, A3, Odoo) or CRM system.
  • Supporting custom-built business applications that require an SQL Server database.
  • Companies migrating from an on-premises server to a secure, managed cloud environment.
  • Organisations without specialist IT staff for Microsoft database administration.

Service Scope

A Comprehensive Database Solution

The service covers every aspect required for the smooth operation of your SQL Server instance, from the underlying infrastructure to ongoing maintenance.

Hosting and Performance

We host your database on optimised servers in our data centre. We monitor and adjust resources (CPU, RAM, storage) to ensure the performance your application demands.

Licensing

We manage Microsoft SQL Server licensing, selecting the edition and model (per core or per CAL) that best fits your use case, so you only pay for what you need.

Maintenance Plans

We run proactive maintenance plans, including index reorganisation, statistics updates, and integrity checks to ensure stable, long-term performance.

Consistent Backups and Restoration

We perform transactionally consistent backups. This allows for full database restores or recovery to a specific moment in time (Point-in-Time Recovery), according to the agreed policy.

Division of Responsibilities

Clarity from the Start: Who Does What

For an effective partnership, we define a clear responsibility framework so each party knows their role.

Seintec

  • Physical and virtual infrastructure management
  • Server operating system administration
  • SQL Server installation, configuration, and patching
  • Instance performance monitoring
  • Execution of maintenance plans
  • Backup management and testing

Client

  • Application data management
  • Database query optimisation
  • User and permission management within the database
  • Application code development and maintenance
  • Notification of planned maintenance windows

Vendor (Microsoft)

  • Release of security and feature updates
  • Support for documented product bugs

Migration and Upgrades

We Upgrade Your SQL Server, Hassle-Free

If your database is running on an old version of SQL Server or an on-premises server, our technical team will plan and execute the migration to a modern, managed platform.

Compatibility Analysis

We review your current version and the features in use to ensure compatibility with the target version.

Test Migration (Dry Run)

We perform a migration in a test environment to validate the process, estimate the time required, and confirm that applications function correctly.

Cutover Planning

We coordinate with your team to schedule a maintenance window that minimises disruption to your business operations during the final migration.

Why Seintec

Our Own Data Centre and a Single Point of Contact

Unlike other providers, we control the entire service stack. Your SQL Server databases are hosted in our own data centre in Sant Miquel de Balenyà (Osona), managed entirely by our in-house team.

  • Our own technical team with over 15 years of experience—no subcontractors or middlemen.
  • A single point of contact to resolve any issue, from connectivity to database performance.
  • Local presence and understanding of the regional business landscape, with remote support and scheduled on-site visits.
  • Flexibility to design tailored solutions, combining SQL servers with other services from our portfolio.

Our Implementation Process

  1. 01

    1. Initial Audit

    We analyse your current environment, database sizes, application performance requirements, and your security and retention policies.

  2. 02

    2. Solution Design

    We present a detailed proposal outlining server resources, the SQL Server edition and licensing, and the maintenance and backup plan.

  3. 03

    3. Migration Plan

    If a migration is required, we create a project plan with clear phases, testing, and an agreed go-live date to minimise operational impact.

  4. 04

    4. Go-Live and Management

    We deploy the new infrastructure, perform the migration if applicable, and activate the continuous monitoring and management services defined in the contract.

Frequently Asked Questions about Managed SQL Server

Do you handle Microsoft SQL Server licensing?

Yes, we handle the provisioning and management of the correct licensing for your workload, whether it's by processor cores or the Server + CAL model. We advise you on the most cost-effective option.

What happens if my ERP is running slow?

Our responsibility is to ensure the performance of the infrastructure and the SQL Server instance. We will investigate any server-side bottlenecks. Optimising queries or application code remains the responsibility of the client or the software developer.

Can I restore the database to how it was three days ago at 10:30 am?

Yes, if your contract includes Point-in-Time Recovery. The granularity and retention period for backups are defined in your service proposal.

I'm using an unsupported version of SQL Server. Can you migrate it?

Yes. One of our key services is planning and executing migrations from obsolete versions to modern, supported ones, ensuring compatibility with your applications.

How do you ensure backup consistency?

We use backup technologies compatible with Microsoft SQL Server, such as VSS (Volume Shadow Copy Service) integration, to ensure backups are transactionally consistent and fully recoverable.

Next step

Get an Assessment for Your SQL Server Environment

Whether you're looking to migrate an on-premises server or improve the management of your current infrastructure, we offer an initial free IT review. If a more in-depth analysis is required, the cost of the audit will be deducted from any subsequent service you purchase.