Optimised Performance
We size each server with high-performance computing and storage resources. We actively monitor usage to identify bottlenecks and optimise the RDS configuration to streamline printing and the user experience.
Cloud Servers · Remote Desktop
Cloud Terminal Server for your ERP and business software
Access your business applications from anywhere with a private, secure, and high-performance Remote Desktop Services (RDS) environment, hosted in our Osona data centre and managed directly by our technical team.
- Remote Desktop for your ERP
- Hosted in our private data centre
- Performance and security
- Migration from your current server
What is a cloud Terminal Server and what is it for?
A cloud Terminal Server, built on Microsoft's Remote Desktop Services (RDS) technology, is a server hosted in a data centre that allows multiple users to connect and work simultaneously on a shared remote desktop. It acts as a central access point for company applications and data, removing the need to install software on each individual computer.
Its primary use is to host business management software (ERP, CRM, accounting) that requires a robust, shared server environment. It is the ideal solution for companies with remote teams, multiple sites, or those looking to modernise an old on-premise server, ensuring unified, secure, and performance-optimised access for all employees, wherever they are.
A Tailored Solution
Is a cloud Terminal Server solution right for your business?
Our managed Remote Desktop service is designed for businesses that need to centralise their applications and securely improve remote access. It is particularly useful in the following scenarios:
- Companies using an ERP or business software installed on an office server.
- Organisations with an old, slow, or outdated Terminal Server that needs replacing.
- Businesses with multiple branches or remote staff who need access to the same applications.
- Businesses looking to outsource their IT infrastructure management to focus on their core activities.
- SMEs that need a robust solution without a large upfront investment in hardware.
Managed Service
A Comprehensive Remote Desktop Service
We handle all the technical details so your team can simply focus on connecting and working. The service is custom-designed and includes:
Infrastructure and Platform
- Cloud server with dedicated resources (CPU, RAM, SSD storage).
- Licensed Windows Server operating system.
- Configuration of Remote Desktop Services roles.
- User profile management for a consistent experience.
Security and Access
- RD Gateway configuration for secure, VPN-less access.
- Option to integrate multi-factor authentication (MFA).
- Management of user permissions and access rights.
- Full environment backups.
Performance and Security
An environment optimised for your applications
A slow Terminal Server frustrates users and harms productivity. Our approach is built on two key pillars:
Security by Default
We do not expose your server directly to the internet. We implement the Remote Desktop Gateway (RD Gateway) to securely encapsulate all traffic. We also recommend and can integrate multi-factor authentication (MFA) systems to add an extra layer of access protection.
Clarity and Transparency
Shared Responsibility Model
To ensure the service runs smoothly, it is vital to define who manages which component. At Seintec, we operate on a clear model:
Seintec's Responsibility
We manage the physical and virtualisation infrastructure in our data centre, the server's operating system, the RDS platform, and connectivity. We are your single point of contact for any service-related incidents.
The Customer's Responsibility
The customer is responsible for managing their own business applications (ERP, CRM), user administration (onboarding, offboarding, password changes), and their business software licences.
The Vendor's Responsibility
The software vendor, such as Microsoft for Windows Server and RDS, is responsible for providing the base software, security updates, and product support.
Service Scope
What's not included in the management scope
To maintain transparency, it's important to clarify that our service focuses on the infrastructure and the RDS platform. The following items fall outside the standard scope and are the responsibility of the customer or their software provider:
- Functional support or error resolution for the business software itself (ERP, CRM, etc.).
- The procurement and cost of business software licences.
- The creation of custom reports or bespoke development within the applications.
- Management of end-user computers and local networks.
Our Difference
Total control: Our own team and infrastructure in Osona
Unlike other providers who subcontract or resell third-party services, at Seintec, we control the entire value chain. Your Terminal Server will be hosted in our own 60 m² data centre in Sant Miquel de Balenyà (Osona, Barcelona).
- A single point of contact: You speak directly with the technical team managing your server, with no intermediaries.
- Proximity and agility: Having full physical and logical access to the infrastructure allows us to resolve any incident more quickly.
- Proven experience: Our team has over 15 years of experience managing business-critical systems.
- High availability: Direct management of our infrastructure enables us to work towards high-availability targets, with a service SLA that stood at 99.98% in 2025.
From your current server to the cloud in 4 steps
- 01
1. Analysis and Audit
We conduct a review of your current environment: server, applications, number of users, resource usage, and connectivity requirements. Understanding the starting point is key to success.
- 02
2. Design and Proposal
We present a detailed proposal outlining the new cloud server architecture, allocated resources, security configuration (RD Gateway, MFA), and a migration plan.
- 03
3. Migration and Testing
We create the new environment, migrate your applications and data during agreed-upon service windows to minimise disruption, and conduct tests with key users to validate functionality.
- 04
4. Go-Live and Support
Once validated, we perform the final cutover. From that moment on, your team works on the new platform, and Seintec handles the ongoing management and support of the service.
Frequently Asked Questions about Cloud Terminal Server
What happens to our ERP or business software licences?
Your company retains ownership of and the relationship with your business software provider. We provide and manage the infrastructure where it is hosted, and we will collaborate with your provider during the migration if required.
Is a VPN required to connect to the remote desktop?
Usually not. We configure a Remote Desktop Gateway (RD Gateway), which securely tunnels the connection via the HTTPS protocol (port 443). This is more secure than exposing the server to the internet and simpler for the end-user, who does not need to set up a VPN.
Who is responsible for the RDS Client Access Licences (CALs)?
As part of the project, we advise you on the type (per user or per device) and quantity of RDS CALs you need. We can manage their procurement and installation, but the licences always remain the property of your company.
How does printing work from the remote environment?
The standard configuration allows for the redirection of each user's local printers, enabling them to print directly. For environments with more complex or centralised printing requirements, we analyse and implement the most reliable solution.
My current Terminal Server is very slow. How do you guarantee performance?
Performance is guaranteed through correct initial sizing, using dedicated resources (CPU, RAM) and high-speed storage. Unlike physical hardware that becomes obsolete, our cloud platform allows us to monitor and scale resources flexibly if your business needs change.
Is there a difference between this and a virtual desktop or VDI?
Yes. A Terminal Server (RDS) is based on a session-sharing model, where multiple users share the resources of a single server operating system. VDI (Virtual Desktop Infrastructure) provides each user with a complete, isolated desktop virtual machine. RDS is typically more cost-effective and efficient for running a common set of business applications.
Next step
Looking to modernise your Terminal Server?
Request a free initial ICT review of your current infrastructure. Our team will analyse your environment and present you with a no-obligation cloud migration plan.