Seintec: The Infrastructure
We handle the server, operating system, database, backups, connectivity, and security of the environment. We are your point of contact for any incident related to the platform.
Cloud Services · IT Infrastructure
Managed Infrastructure for Self-Hosted Odoo
Delegate the server management for your Odoo Community or Enterprise. We handle the system, backups, monitoring, and security, so your Odoo partner can focus on the functional aspects.
- For Self-Hosted Odoo
- Optimised Linux Environment
- Delegated Administration
- Our Own Osona-based Datacentre
What does managed infrastructure for Odoo involve?
This service involves providing and managing the optimised server environment where your self-hosted Odoo Community or Enterprise instance runs. Instead of your company or Odoo partner having to manage the hardware, operating system, and backups, Seintec takes care of the entire infrastructure layer.
We ensure that the Linux server, PostgreSQL database, and all associated components are running correctly, kept up-to-date, and monitored. This allows your Odoo implementer to focus exclusively on module development, functional configuration, and user support, without worrying about the underlying technology.
Customer Profile
For companies that want to delegate their Odoo's foundations
This service is designed for companies that use, or plan to implement, the self-hosted version of Odoo (Community or Enterprise) and wish to outsource the management of their server infrastructure to a specialist.
- Companies working with an Odoo partner for the functional side, where the partner does not offer managed infrastructure services.
- Organisations that prefer not to invest in purchasing and maintaining their own physical servers.
- Businesses seeking a high-performance, secure, and monitored environment for their ERP.
- Businesses that want a single technical point of contact for the infrastructure, who collaborates seamlessly with their Odoo partner.
What's Included
What does our managed infrastructure for Odoo include?
Our service covers all the necessary elements to provide your Odoo instance with a solid, secure, and reliable foundation.
Platform and System
- Dedicated or virtual server in our datacentre.
- Linux operating system, optimised for Odoo.
- Installation and configuration of PostgreSQL.
- Reverse proxy and SSL certificate management.
Management and Security
- Daily backups with a configurable retention policy.
- 24/7 monitoring of the server and key services.
- Application of security updates for the operating system and packages.
- Technical support for the infrastructure, with 24/7 emergency response.
Defining Responsibilities
A Clear Ecosystem: Each Specialist in Their Own Field
To ensure the project's success, it's crucial that each party understands their responsibilities. We focus on the infrastructure so your team and your partner can focus on the application.
The Client: Ownership and Use
The client owns the Odoo licence (if using Enterprise) and their data, and is responsible for the functional use of the ERP. They define business requirements and coordinate between the different suppliers.
The Odoo Partner: The Application
The client's chosen partner is responsible for the functional implementation, custom module development, application data migration, training, and user support regarding Odoo's operation.
We are not an Odoo partner and we do not carry out development or functional consultancy work. Our specialism is the infrastructure that supports it.
What Makes Us Different
In-House Team and Osona Datacentre: Total Control, No Middlemen
Unlike other providers who subcontract services or resell third-party capacity, at Seintec, we control the key elements of your infrastructure. Your Odoo will be hosted in our own datacentre in Sant Miquel de Balenyà (Osona, Barcelona), a 60 m² facility managed entirely by us.
All support and administration are handled by our senior technical team, with over 15 years of experience. This means you have a single point of contact who understands your setup, faster incident resolution, and the peace of mind that comes from knowing exactly where your data is and who is managing it.
Scope of Service
What is not included in the service
To maintain transparency and focus on our specialism, it's important to clarify which tasks fall outside the scope of our infrastructure management:
- Hosting for the Odoo Online (SaaS) version, as this is a product managed entirely by Odoo S.A.
- Development, customisation, or debugging of Odoo modules.
- Functional support for users on how to use Odoo.
- Resolving programming errors or application-level bugs.
- Purchasing or managing Odoo Enterprise licences.
- Application-level data migration (importing customers, products, invoices, etc.).
Our Implementation Process
- 01
1. Review and Analysis
We assess your current and future needs: number of users, modules to be used, data volume, and performance requirements. We conduct an initial free IT review.
- 02
2. Architecture Design
We propose the server solution (dedicated or VPS), storage, and backup policy that best fits the analysed requirements.
- 03
3. Environment Deployment
We install and configure the Linux server, PostgreSQL, and all system components. We secure the environment and prepare access credentials.
- 04
4. Coordination and Go-Live
We coordinate with your Odoo partner so they can deploy the application, migrate the data, and run their tests. We provide support throughout the entire process.
- 05
5. Ongoing Management and Support
Once in production, we take care of monitoring, backups, and proactive maintenance of the infrastructure, ensuring its stability and performance.
Frequently Asked Questions about Odoo Infrastructure
Do you host the Odoo Online (SaaS) version?
No. Our service is designed exclusively for the self-hosted (on-premises) versions of Odoo, both Community and Enterprise, which require their own server infrastructure.
Are you an official Odoo partner?
No, Seintec is not an Odoo partner. We are specialists in IT infrastructure. We collaborate closely with the functional partner you choose, contributing our expertise in servers, networks, and security.
My Odoo is running slow. Can you fix it?
Our responsibility is to investigate and resolve any performance issues originating from the infrastructure: server, CPU usage, memory, disk, or network. If the slowness is due to inefficient code or queries, it will need to be analysed by your Odoo partner.
Which versions of Odoo and PostgreSQL do you install?
We deploy the infrastructure using stable, secure, and recommended versions of the operating system and PostgreSQL that are suitable for the specific Odoo version your partner will be installing.
Does the service include the Odoo Enterprise licence?
No, the purchase and renewal of Odoo Enterprise licences are the direct responsibility of the client. We provide and manage the infrastructure where the software is hosted.
Will my Odoo partner be able to access the server?
Yes. We provide the necessary secure access for your technical team or Odoo partner to install, update, and manage the application on the infrastructure we administer.
Related Infrastructure Services
Next step
Looking to delegate the management of your Odoo infrastructure?
Contact us for an initial, free IT review. We will analyse your needs and propose a robust infrastructure solution, managed by specialists.